From Assistant Manager to Director of Catering Sales: Ranjan Keshri’s Rise in Hospitality Excellence

Ranjan Keshri’s career is a remarkable story of perseverance, strategic thinking, and dedication to excellence in the hospitality industry. As the Director of Catering Sales at Novotel Kolkata Hotel & Residences, Ranjan has cemented his reputation as a leader who transforms visions into reality.

In his current role, Ranjan is the driving force behind Novotel Kolkata’s catering sales, managing a team committed to delivering exceptional service and memorable experiences. He oversees all aspects of catering operations, from client acquisition and event planning to execution, ensuring that every event hosted at the hotel exceeds expectations. His strategic approach and deep understanding of client needs have significantly enhanced the hotel’s market presence and revenue from catering services.

Ranjan’s journey to his current position is a testament to his unwavering commitment and diverse experience in the hospitality sector. Before becoming the Director of Catering Sales, he served as the Assistant Director of Catering Sales at Novotel Kolkata. In this role, he honed his skills in sales strategy, client relationship management, and operational excellence. His efforts were instrumental in increasing the hotel’s catering revenue and expanding its client base.

Prior to his tenure at Novotel Kolkata, Ranjan held several key positions that contributed to his extensive knowledge and expertise. As an Assistant Food and Beverage Manager and later as an Outlet Manager, he demonstrated exceptional leadership in managing food and beverage operations, enhancing customer satisfaction, and optimizing operational efficiency. His strategic initiatives in these roles led to improved service quality and increased profitability.

Ranjan’s career also includes significant roles such as Food and Beverage Manager in Gurgaon, where he was responsible for overseeing multiple outlets and ensuring the highest standards of service. His ability to manage large teams and complex operations was evident in his success in these roles. As an Assistant Manager Food and Beverage and a Food and Beverage Executive, Ranjan developed his skills in team leadership, budget management, and strategic planning.

His journey began as a Team Leader in Dubai, where he gained invaluable experience in managing teams and delivering high-quality service in a fast-paced environment. This foundational experience set the stage for his future successes and instilled in him the importance of teamwork, customer focus, and operational excellence.

Throughout his career, Ranjan has consistently demonstrated a passion for the hospitality industry and a commitment to professional growth. His ability to innovate, lead, and inspire has been a key factor in his success. He has developed and implemented strategies that not only meet but exceed business objectives, contributing to the overall success of the organizations he has been part of.

As the Director of Catering Sales at Novotel Kolkata Hotel & Residences, Ranjan Keshri continues to lead with vision and dedication. His inspiring journey reflects his resilience, strategic acumen, and unwavering commitment to excellence. Ranjan’s story serves as a beacon of inspiration for aspiring hospitality professionals, showcasing the impact of hard work, leadership, and a relentless pursuit of success.