Hyatt Centric Juhu Mumbai is delighted to announce the appointment of Ms. Xenia Jamshyd Lam as its new General Manager, effective immediately. With over 14 years of diverse hospitality experience, Xenia brings a dynamic leadership style, a strong focus on strategic planning, relationship building, and project management, and a passion for delivering exceptional guest experiences.
Prior to joining Hyatt in 2023, Xenia honed her expertise with IHCL (Indian Hotels Company Limited), where she played a key role in enhancing operational excellence and driving guest satisfaction. She holds a Master’s degree in Gastronomy from the University of Gastronomic Sciences, Italy, complemented by higher education in Hospitality and Business Administration.
Beyond her professional accomplishments, Xenia is a multifaceted individual—an artist, a published author, a food and travel writer, and a polyglot currently pursuing Spanish. Her diverse experiences have shaped her people-centric leadership philosophy, which emphasizes teamwork, collaboration, and shared success.
Expressing her enthusiasm for the new role, Xenia Jamshyd Lam shared:
“I firmly believe in the power of symbiotic associations, where the strength of a team lies in the equal contributions of each member. As the saying goes, ‘Solo se llega más rápido, pero juntos se llega más lejos’—‘Alone you go faster, but together you go further.’ I am excited to lead the talented team at Hyatt Centric Juhu Mumbai and look forward to creating innovative and immersive experiences for our guests.”
Under Xenia’s leadership, Hyatt Centric Juhu Mumbai is set to further strengthen its reputation as a vibrant lifestyle hotel, seamlessly blending modern hospitality with Mumbai’s cultural essence. Her focus on team empowerment, innovation, and guest-centric service will drive the hotel’s continued growth and success.
Located in the heart of Mumbai’s iconic Juhu neighborhood, Hyatt Centric Juhu Mumbai offers contemporary accommodations, elevated dining experiences, and seamless access to the city’s cultural and entertainment hubs. The hotel is designed for savvy travelers seeking immersive local experiences with the comfort of modern luxury.
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