The Westin Sohna Resort and Spa is pleased to announce the appointment of Utsa Majumder as its new General Manager. A dynamic and visionary leader, Utsa brings over two decades of experience in luxury hospitality, marked by her expertise in operational excellence, guest-centric service, and strategic leadership.
An alumna of St. Xavier’s Institution, Kolkata, Utsa began her hospitality journey with Hyatt Hotels, dedicating nearly 20 years to various leadership roles. Her career includes key assignments at:
✔ Hyatt Regency Kolkata
✔ Hyatt Regency Pune
✔ Park Hyatt Goa Resort & Spa
✔ Hyatt Place Hampi
✔ Hyatt Regency Dharamshala Resort
Most recently, she served as General Manager at Hyatt Regency Dharamshala Resort, where she played a pivotal role in positioning the property as a premier luxury retreat.
Beyond her corporate achievements, Utsa is a passionate advocate for tourism and women in hospitality. As President of the Himachal Pradesh WICCI Hospitality and Tourism Council, she led impactful initiatives to promote sustainable tourism and gender empowerment in the industry.
Her accolades include:
🏆 Top 20 General Managers of 2024 – Hospitality Tip of the Day
🏆 General Manager of the Year 2024 – Hospitality Excellence Awards
In her new role, Utsa aims to reinforce the resort’s position as a distinguished luxury wellness destination. She envisions transforming it into a haven of well-being, seamlessly integrating:
🌿 Immersive guest experiences
🌱 Sustainability-driven initiatives
💫 Elevated hospitality standards
Renowned for her people-first leadership, she firmly believes that hospitality is about heartfelt connections, and genuine care is the foundation of lasting success.
Welcoming her to the team, Rahul Puri, Cluster General Manager, The Westin Gurgaon, New Delhi & The Westin Sohna Resort and Spa, shared:
“Utsa’s expertise in luxury hospitality and strategic vision make her a valuable addition to The Westin Sohna Resort and Spa. Her leadership will bring fresh perspectives, further strengthening the resort’s position as a sought-after wellness retreat and redefining guest experiences and excellence.”
Expressing her excitement, Utsa Majumder, General Manager, The Westin Sohna Resort & Spa, said:
“I am thrilled to join The Westin Sohna Resort and Spa, a destination celebrated for its tranquil landscapes and world-class hospitality. I look forward to working with the talented team to craft exceptional experiences that embrace wellness, sustainability, and luxury.”
Outside of work, Utsa is an avid traveler with a deep love for exploring diverse culinary cultures, books, and music. A devoted daughter, she cherishes time with her family and credits their unwavering support as the foundation of her success.
With Utsa at the helm, The Westin Sohna Resort and Spa embarks on an exciting new chapter, reinforcing its commitment to innovation, well-being, and impeccable service.
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