Leading the Future of Luxury Hospitality- Ajit Singh Gandhi, General Manager, Hyatt Centric Dehradun

Ajit Singh Gandhi stands as a trailblazer in luxury hospitality, with over 20 years of distinguished experience in operations, strategic sales, and team leadership. Currently serving as the General Manager at Hyatt Centric Dehradun, Ajit has carved a niche for himself as a transformative leader, known for elevating service standards, enhancing guest satisfaction, and driving revenue growth, all while passionately promoting a culture of innovation and inclusivity.

A Proven Leader in Hospitality Excellence

At the helm of Hyatt Centric Dehradun, Ajit leads a robust team of over 150+ professionals, steering the property to top-tier guest satisfaction scores and securing the highest revenue rankings in the region. His leadership has earned “Top 20 General Manager People choice award & multiple accolades for the hotel, including awards like the Best City Hotel, Best Rooftop Poolside Bar, Iconic MICE Hotel & the “Bespoke Wedding Hotel of the Year”.

Ajit’s strategic acumen is evident in the hotel’s operational achievements. He successfully introduced a personalized guest service initiative and an extensive training program that led to a 25% boost in guest satisfaction. By optimizing vendor negotiations and streamlining procurement processes, he reduced supply costs by 15% without compromising service quality and taking the hotel to record breaking GOP.

Milestones in Hospitality & Event Leadership

Ajit’s career is dotted with remarkable achievements that go beyond conventional hospitality management. He has led the hotel to host major sporting and government events, setting new benchmarks in event hospitality:

Hosted the Powerlifting Asian Games and National Games, positioning the hotel as a premier venue for international and national championships.

Delivered Outdoor Catering for the Uttarakhand Premier League, showcasing logistical precision and service excellence.

Hosting BCCI India Senior Women Cricket One day Challenger Trophy

Hosting Outdoor Catering for the Honourable Prime Minister of India.

Launched “Buraansh”, a locally inspired tea and coffee lounge at the hotel’s lobby, expanding the F&B offerings with a unique regional twist.

Legacy of Leadership Across Prestigious Brands

Before his current role, Ajit spearheaded national MICE Sales and wedding strategies at The Oberoi Group, where his leadership drove a 47% growth in market share across Oberoi Hotels and Resorts. As Director of Sales at The Oberoi Sukhvilas, he oversaw strategic pricing, revenue management, and corporate tie-ups, leading to consistent year-over-year growth in various segments.

His earlier roles at Taj Hotels, Le Meridien, and The Lalit provided a solid foundation in both front-office operations and sales management, shaping him into a holistic hospitality leader.

Passion for Sports and Team Spirit

Beyond his operational expertise, Ajit is a passionate sports enthusiast who actively supports and promotes sports within the hospitality industry. His commitment to sportsmanship is reflected in the hotel’s successful hosting of major athletic events, where he ensured world-class standards for athletes and guests alike. Ajit believes in the power of sports to foster discipline, camaraderie, and resilience — values he mirrors in his leadership style.

Whether organizing large-scale sports events or mentoring his team to success, Ajit’s focus remains unwavering: to inspire excellence, empower individuals, and redefine the guest experience.

Educational Foundation

Ajit is a graduate of the Institute of Hotel Management, Goa, where his passion for hospitality was first ignited. His continuous focus on learning, innovation, and people-centric leadership has been the cornerstone of his enduring success.

Ajit Singh Gandhi continues to make an indelible mark on India’s hospitality landscape. With his dynamic leadership, operational mastery, and unwavering love for sports, he exemplifies what it means to lead with passion and purpose in a rapidly evolving industry.