Charanjit Singh: Strengthening Guest Safety and Operational Excellence at The Leela Ambience Convention Hotel, Delhi

Behind the luxury, scale, and service excellence of The Leela Ambience Convention Hotel Delhi stands a silent sentinel—Charanjit Singh, Director of Security, whose career spans over 30 years of dedication to safety, discipline, and strategic leadership in the hospitality and defense sectors.

Having joined as Director of Security in September 2023, Charanjit brings a rare combination of military precision, industry experience, and a people-first approach to one of East Delhi’s most iconic properties.

Protecting What Matters Most

At a hotel known for hosting VIPs, global business leaders, and high-profile social events, security is not just a protocol—it’s an experience. Charanjit leads a high-performing team entrusted with end-to-end safety operations, including:

• Risk assessment and mitigation

• Crisis and emergency response planning

• Guest movement coordination during major events

• Strategic partnerships with local law enforcement

• Team training in security readiness and awareness

But Charanjit’s impact goes beyond the technical. He has helped create a culture of calm preparedness, ensuring that security is both seamless and invisible—empowering staff at all levels while protecting guest peace of mind.

A Legacy Rooted in Service

Before stepping into hospitality, Charanjit served the Indian Air Force for 17 years, retiring as a Sergeant. That disciplined foundation shaped his leadership style—one marked by integrity, focus, and quiet confidence. Since transitioning into hospitality, he has held key security roles at:

• Hyatt Regency Gurgaon & Chandigarh

• Park Plaza Noida

• The Imperial, New Delhi

• Radisson Mahipalpur

• Hotel Leela Ambience Convention Hotel (as Chief Security Officer, 2022)

From managing day-to-day hotel safety to overseeing complex VIP logistics, Charanjit has always led with calm under pressure and an ability to inspire loyalty in his teams.

Embracing Innovation in Security

In today’s evolving risk landscape, Charanjit has been quick to adopt modern surveillance systems, digital monitoring, and AI-based threat detection protocols. His commitment to ongoing learning and adapting to global security trends ensures that The Leela remains future-ready and compliant with the highest safety standards.

A Trusted Leader With a Clear Vision

“My goal is to make safety feel invisible but omnipresent—to ensure guests enjoy our hospitality with complete peace of mind,” Charanjit says.

His leadership is deeply respected across departments—not just for his strategic oversight, but for his mentorship, discretion, and integrity. Whether managing a presidential visit or training junior staff on incident response, he leads by example.

Conclusion

As The Leela Ambience Convention Hotel continues to define luxury hospitality in East Delhi, Charanjit Singh stands as its unwavering protector—ensuring that behind every guest delight is a foundation of security, resilience, and care.

For a hotel where experience is everything, having a leader like Charanjit behind the scenes makes all the difference.