Rajat Tuli Recognised Among Top 20 General Managers at People’s Choice Awards 2025
In an industry where leadership is measured not just by numbers but by impact, Rajat Tuli, General Manager – DoubleTree by Hilton Gurgaon, New Delhi NCR, has emerged as a standout name. His recognition as a Commendable General Manager – Top 20 People’s Choice Awards 2025 is a testament to a leadership style that seamlessly blends commercial success, guest satisfaction, and people empowerment.
What truly sets Rajat apart is his ability to strike the right balance between strong financial performance and exceptional hospitality standards. During 2024–25, his results-driven approach inspired teams to outperform budget targets while delivering tangible growth in revenue, occupancy, and Average Daily Rate (ADR). At the same time, guest satisfaction remained a top priority, reflected in consistently high ratings, positive reviews, and stronger brand loyalty—positioning the hotel as a preferred choice in the highly competitive Gurgaon hospitality market.
Rajat’s leadership is also defined by innovation and future readiness. From introducing bespoke Diwali gifting experiences that enhanced guest delight to integrating KIPSU guest messaging technology, he focused on creating meaningful, tech-enabled guest interactions. These initiatives improved responsiveness, streamlined operations, and strengthened the hotel’s competitive edge—without compromising service quality.
A passionate advocate of people-first leadership, Rajat embedded Diversity, Equity, and Inclusion (DEI) into the hotel’s culture. Beyond policies, he drove real change by revising recruitment frameworks, setting diversity hiring goals, and rolling out inclusive leadership training. Enhanced HR practices such as flexible work options, mental health support, engagement surveys, and recognition programs fostered a workplace rooted in empathy, trust, and collaboration—resulting in higher morale and retention.
Community impact and sustainability are equally central to his vision. Under his guidance, the hotel conducted 10 food donation drives, distributing 485 kg of food, recycled 900 kg of textiles, and established a library at Rastrahit Vidyalaya, Sukhali Enclave, supporting education for underprivileged students.
Rajat Tuli’s journey at DoubleTree by Hilton Gurgaon exemplifies modern hospitality leadership—where performance, purpose, and people move forward together. His recognition at the People’s Choice Awards 2025 is not just well-deserved, but inspiring for the future of responsible, human-centric hospitality.
Congratulations to Rajat Tuli, a leader shaping hospitality with heart, vision, and results.
