Shubhamoy Banerjee: Redefining Large-Scale Luxury Hospitality with Purpose-Driven Leadership
In an industry where precision, people, and performance must align seamlessly, Shubhamoy Banerjee, General Manager – Mayfair Lagoon & Mayfair Convention, stands out as a leader who consistently delivers excellence at scale. His recognition as a Top 20 People’s Choice Awards 2025 General Manager is a testament to his rare ability to blend operational mastery with deeply human, guest-centric leadership.
During FY 2024–25, Shubhamoy spearheaded some of India’s most high-profile and complex hospitality events. From Pravasi Bharatiya Diwas, welcoming over 55,000 global delegates including the Hon’ble Prime Minister and international dignitaries, to Make in Odisha – Utkal Odisha, attended by the Hon’ble President, global corporates, and 50,000+ guests, each event showcased flawless execution under immense pressure. These milestones weren’t just about scale—they reflected meticulous planning, agile decision-making, and inspired teamwork.
What truly defines Shubhamoy’s leadership is his people-first philosophy. He fosters an open-door culture where ideas are encouraged, ownership is nurtured, and growth is intentional. Through regular training programs, cross-functional exposure, and customized SOPs, teams are empowered to perform confidently—even in high-stakes environments. Achievements are celebrated, mentorship is continuous, and leadership is visible when it matters most.
Beyond business success, sustainability and community impact remain central to his vision. Initiatives such as food waste redistribution to NGOs, rainwater harvesting, energy-efficient infrastructure, and collaborations with local schools and artisans reflect a commitment to responsible luxury hospitality—one that uplifts communities while preserving resources.
Under his guidance, the hotel achieved 15% above its annual budgeted revenue in FY 2024–25, while strengthening its reputation on national and international stages. These results highlight a balanced leadership approach—where financial performance, employee development, guest satisfaction, and social responsibility coexist.
Shubhamoy Banerjee’s journey is a powerful reminder that great hospitality leadership is not just about managing operations, but about inspiring people and creating lasting impact.
Hospitality Leadership Insight 💡
When operational precision is balanced with genuine people empowerment, the result is excellence that resonates with guests, teams, and communities alike.
👏 Congratulations to Shubhamoy Banerjee for setting new benchmarks in large-scale event hospitality and for being a true role model for the next generation of hospitality leaders.
