In hospitality, true leadership is often measured not during calm seasons, but in moments of change. 2025 has been one such defining chapter for Crowne Plaza Kochi—a year shaped by reinvention, resilience, and a bold vision for the future.
Guided by Dinesh Rai, General Manager of the hotel, the property has transformed itself from the inside out—while never losing sight of what matters most: unforgettable guest experiences.
Transformation in a running luxury hotel is never easy. Yet, under Rai’s steady leadership, Crowne Plaza Kochi embraced change with remarkable agility. Extensive upgrades were carried out across the property, all while operations continued seamlessly.
“It was a year that tested our agility and reaffirmed our strength as a team,” shares Rai.
The focus wasn’t just on aesthetics—it was about reimagining how guests feel, connect, and remember their stay.
The most striking evolution came with the complete revamp of Mosaic, the hotel’s all-day dining destination. Expanded from 85 to an impressive 185 covers, Mosaic now boasts Kochi’s longest island-style buffet, wrapped in a vibrant, contemporary design.
What makes this achievement extraordinary?
✔ Completed in just 28 days
✔ Zero days of closure
✔ No compromise on guest service
This milestone reflects not just operational excellence, but leadership built from the ground up—planning, trust, and teamwork.
Culinary innovation continued to set Crowne Plaza Kochi apart on Kerala’s hospitality map.
Zoka, the hotel’s Pan-Asian specialty restaurant, earned the Economic Times Award for Best International Cuisine
Both Zoka and SkyGrill received Tripadvisor Travellers’ Choice Awards
Global collaborations, including with Michelin-starred Chef Alexandre Kerbouz, elevated the dining narrative
Themed food festivals like Nepali Nirvana added immersive cultural depth
Meanwhile, SkyGrill Fusion Tapas Lounge has evolved into a lifestyle hotspot—celebrated for its open-air ambiance, backwater sunsets, and expertly crafted cocktails.
Beyond dining, Crowne Plaza Kochi strengthened its position as one of Kerala’s top wedding and MICE destinations. With over 24,000 sq. ft. of versatile indoor and outdoor venues, including the elegant Grand Ballroom, the hotel offers:
Breathtaking backwater views
Contemporary event upgrades
Seamless service for weddings, conferences, and leisure gatherings
Each space now reflects a refined balance of modern luxury and local charm.
As part of the global vision of IHG Hotels & Resorts, the hotel is set to introduce:
A redesigned lobby experience
Enhanced wellness-focused offerings
Deeper local cultural integrations
A stronger commitment to sustainability and responsible travel
“This year wasn’t just about renovation,” Rai reflects. “It was about reinvention—creating a hotel that people don’t just stay in, but remember.”
The story of Crowne Plaza Kochi in 2025 is not just about refurbished spaces or new menus—it’s about leadership that empowers people, embraces change, and builds excellence from the ground up.
In a destination as soulful as Kerala, this iconic hotel now stands renewed—ready to welcome travelers, celebrate life’s milestones, and create memories that last long after checkout.
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