CLMP Loyalty Workshop Comes to New Delhi | Certified Loyalty Marketing Program 2026

CLMP Loyalty Workshop Makes Its Delhi Debut This February 2026

New Delhi is set to welcome one of the most respected names in global loyalty education as the Certified Loyalty Marketing Professional (CLMP) Workshop arrives in the capital for the very first time. Scheduled for 12th and 13th February 2026, this two-day, in-person programme promises to be a landmark learning experience for India’s rapidly evolving loyalty and customer engagement ecosystem.

After the resounding success of previous editions in Mumbai and Bengaluru, the workshop is being jointly presented by Loyalty Academy and The Wise Marketer, in partnership with Strategic Caravan. Together, these global authorities are bringing world-class loyalty thinking to the heart of India’s business capital.

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Why the CLMP Workshop Matters More Than Ever

In today’s experience-driven economy, loyalty has moved far beyond discounts, points, and punch cards. Brands across travel, hospitality, retail, aviation, fintech, and e-commerce are rethinking how they engage customers in meaningful, measurable ways.

The CLMP Workshop is designed precisely for this shift.

Tailored for brand leaders, marketers, consultants, agency professionals, and technology specialists, the programme offers a deep dive into:

• Proven loyalty frameworks used by global brands

• Customer value exchange and engagement strategy

• Data, analytics, and loyalty technology platforms

• Financial modelling and programme ROI

• Governance, measurement, and long-term sustainability

Whether you’re refining an existing loyalty programme or building one from scratch, the workshop delivers practical tools, real-world case studies, and global best practices—adapted for the Indian market.

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A Hands-On, Practitioner-Led Learning Experience

Led by senior faculty from Loyalty Academy, the Delhi workshop includes:

• Core CLMP curriculum modules

• Selected electives from the global programme

• Interactive exercises and peer discussions

• Insights from leading Indian loyalty experts

• A comprehensive case study and final assessment

The programme concludes with a formal evaluation by Loyalty Academy. Participants who successfully demonstrate applied understanding will earn the CLMP Certification, a globally recognised credential in loyalty marketing.

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Loyalty Is About Trust, Not Just Rewards

Highlighting the strategic importance of professional discipline in loyalty marketing, Brian Almeida, loyalty veteran and senior faculty member, shared:

“Loyalty is no longer about points and rewards—it is about value exchange, data intelligence and trust. The CLMP programme equips professionals with the strategic and financial discipline required to design loyalty initiatives that are sustainable, measurable and genuinely meaningful to customers.”

This philosophy resonates strongly with sectors like travel and tourism, where long-term relationships, personalised experiences, and brand trust directly impact lifetime customer value.

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India’s Growing Influence on Global Loyalty Thinking

Hosting the CLMP Workshop in New Delhi reinforces India’s rising role in shaping the future of loyalty marketing worldwide. As Indian brands expand globally and international brands deepen their presence in India, the need for globally aligned yet locally relevant loyalty expertise has never been greater.

For professionals looking to stay ahead of the curve—and for organisations serious about customer retention—this workshop offers a rare opportunity to learn, connect, and get certified under one roof.

📌 Dates: 12–13 February 2026
📍 Location: New Delhi
🎓 Certification: Certified Loyalty Marketing Professional (CLMP)

👉 For full details and registration, interested participants are encouraged to register early, as seats are limited.