In a move that signals both continuity and fresh momentum, JW Marriott Kolkata has announced the appointment of Gorav Arora as its new General Manager, effective 23 January 2026. The leadership transition comes at an exciting time for the hotel, as luxury travel in East India continues to evolve with a growing focus on authentic experiences, thoughtful service, and meaningful guest connections.
With over 24 years of experience in global hospitality, Gorav Arora steps into the role bringing a rare blend of operational excellence, people-first leadership, and deep cultural sensitivity—qualities that align seamlessly with the ethos of the JW Marriott brand.
A Hospitality Leader with Global Perspective and Indian Roots
Over the course of his distinguished career, Gorav has held key leadership positions with some of the most admired names in hospitality, including Hyatt Hotels, The Oberoi Group, and Accor. His professional journey has taken him across major Indian hospitality markets such as Delhi, Mumbai, Hyderabad, and Jaipur—each shaping his understanding of diverse guest expectations and regionally rooted luxury.
Before his new appointment, Gorav was associated with Marriott International, serving as General Manager at Jaipur Marriott Hotel. During his tenure, the hotel witnessed strong year-on-year growth, improved guest satisfaction scores, and enhanced market positioning—an outcome of his strategic clarity and collaborative leadership style.
A People-Centric Vision for JW Marriott Kolkata
At JW Marriott Kolkata, Gorav Arora will lead the hotel’s overall strategy, operations, and guest experience with a strong emphasis on integrity, agility, and social responsibility. Known for nurturing talent and building empowered teams, his leadership philosophy reflects Marriott’s core values—embracing change while acting with integrity.
Beyond commercial success, Gorav’s approach prioritizes long-term value creation through community engagement, associate development, and trusted partnerships—an increasingly important dimension in today’s luxury travel landscape.
“To Reflect the Soul of Kolkata”
Sharing his thoughts on the new role, Gorav expressed deep admiration for Kolkata, a city celebrated for its culture, warmth, and culinary legacy:
“Kolkata is a city of extraordinary culture, heritage, warmth, and culinary depth. I am deeply inspired by its people, its stories, and its timeless love for celebration and food. My aspiration is to make JW Marriott Kolkata the most loved hotel in the city—a destination of choice for celebrations, meaningful gatherings, and exceptional dining experiences that truly reflect the soul of Kolkata.”
This vision resonates strongly with travelers seeking luxury that feels personal, rooted, and emotionally engaging rather than purely transactional.
Strengthening Luxury Hospitality in East India
With Gorav Arora at the helm, JW Marriott Kolkata is poised to further strengthen its reputation as a premier luxury destination in East India—one that seamlessly blends global hospitality standards with local authenticity and heartfelt service.
The appointment reaffirms the hotel’s commitment to inspired luxury, talent nurturing, and creating vibrant spaces where guests, associates, and the community come together to celebrate life’s moments—big and small.
As Kolkata continues to shine on India’s luxury travel map, this leadership chapter promises thoughtful growth, memorable experiences, and a deeper connection to the city’s timeless spirit.