Courtyard by Marriott Shillong Appoints Sharoni Sharma as General Manager to Lead New Growth Phase

Courtyard by Marriott Shillong has announced the appointment of Sharoni Sharma as its new General Manager, effective 23 February 2026 — marking a significant leadership milestone for the only internationally branded hotel in Meghalaya’s capital.

Set against the rolling hills and misty landscapes of Shillong, the hotel has become a preferred address for business travellers, destination weddings, and leisure explorers visiting Northeast India. With Sharoni Sharma at the helm, the property is poised for a new chapter of growth, innovation, and elevated guest experiences.

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A Hospitality Leader with a Proven Track Record

With over 15 years of experience across India’s leading luxury and upscale hospitality brands, Sharoni brings a powerful mix of operational expertise, revenue acumen, and people-first leadership.

Her career journey includes key leadership roles at:

• The Leela Palace Jaipur

• The Roseate

• JW Marriott Hotel Bengaluru

• The Westin Goa

Across these prestigious properties, Sharoni has consistently delivered results by:

• Driving operational efficiencies

• Elevating guest satisfaction benchmarks

• Strengthening brand compliance

• Building high-performing, engaged teams

Her leadership style blends strategic vision with hands-on operational focus — a combination that aligns seamlessly with the evolving hospitality landscape in Northeast India.

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Elevating Hospitality in Shillong

Shillong, often referred to as the “Scotland of the East,” is rapidly emerging as a dynamic travel destination. From corporate conferences and government delegations to experiential leisure tourism, the city is witnessing steady growth.

As General Manager, Sharoni Sharma will focus on positioning Courtyard by Marriott Shillong as the preferred choice for:

• Business travellers

• Leisure explorers

• Social celebrations and weddings

• Corporate meetings and events

Her strategy is built around three core pillars that reflect both global standards and local authenticity.

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1. Guest-Centric Innovation: Experiences Rooted in Meghalaya

Hospitality today goes beyond check-ins and room upgrades — it’s about storytelling and personalization.

Sharoni aims to enhance curated experiences that reflect Meghalaya’s culture, warmth, and natural beauty. From locally inspired culinary offerings to thoughtful service touches, guests can expect stays that feel personal, immersive, and memorable.

The vision is clear: every guest should leave not just satisfied, but emotionally connected to Shillong.

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2. Operational Excellence with Revenue Focus

Operational precision remains the backbone of successful hotel management. Sharoni will drive performance across:

• Rooms division

• Food & Beverage

• Events and banqueting

• Revenue optimization strategies

With a strong focus on brand compliance and financial performance, the hotel is expected to further strengthen its competitive positioning in the region.

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3. People & Culture: Empowering the Team

Behind every great guest experience is a motivated team.

Sharoni’s leadership philosophy places people at the center of success. By fostering an environment rooted in engagement, growth, and service passion, she aims to empower associates to take ownership and pride in their roles.

In a region where hospitality is deeply tied to culture and community, this people-first approach is especially meaningful.

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A Vision Beyond Business

Speaking about her appointment, Sharoni Sharma shared:

“Shillong is a destination with incredible character, warmth, and soul. To lead Courtyard by Marriott Shillong is not just a professional opportunity for me, but a deeply meaningful one. This hotel represents pride for the region, and I am excited to work alongside our passionate team to create experiences that feel personal, thoughtful, and truly memorable for every guest who walks through our doors.”

Her words reflect not just leadership ambition, but an emotional connection to the destination — something that resonates strongly in today’s experience-driven travel industry.

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What This Means for Travelers in 2026

For travellers planning a visit to Shillong in 2026, this leadership transition signals:

• Enhanced personalized guest experiences

• Stronger service consistency

• Elevated F&B and event offerings

• Continued global hospitality standards with local authenticity

As Northeast India continues to gain visibility on India’s tourism map, Courtyard by Marriott Shillong is set to play a pivotal role in shaping premium hospitality in the region.

With Sharoni Sharma leading the way, the hotel’s future looks promising — blending operational strength, cultural warmth, and sustainable growth into a compelling hospitality story.