Sushma Khichar, a name synonymous with excellence in the hospitality industry, has emerged as a dynamic and results-driven leader as the Cluster General Manager of Marriott International in Bengaluru. With a rich experience of over two decades, she has garnered a reputation for her unwavering commitment to delivering exceptional service and creating memorable guest experiences. Having embarked on her illustrious journey in the hospitality sector at The Oberoi in Mumbai, India, Sushma Khichar has worked with renowned hotel chains like Oberoi, ITC, and currently, Marriott International.
Leading and Overseeing Operations
- As the Cluster General Manager at Marriott International in Bengaluru, Sushma Khichar assumes the responsibility of overseeing the operations of two prestigious Marriott properties: Courtyard by Marriott Bengaluru and Fairfield by Marriott Bengaluru.
- With her expertise, she ensures seamless and efficient operations while upholding the highest levels of guest satisfaction.
- Under Sushma Khichar’s dynamic leadership, the Marriott properties in Bengaluru have achieved remarkable success.
- In 2019, The A lot Cessna Business Park, under her guidance, was honored with the coveted “Hotel of the Year” award, showcasing her ability to drive excellence.
- Additionally, in the year 2020, Sushma Khichar herself received the esteemed “General Manager of the Year” award, making it the only hotel in India to earn such recognition.
Inspiring Team and Creating a Positive Work Environment
- Sushma Khichar’s success as a leader is a testament to her ability to inspire and motivate her team.
- She believes in fostering a positive work environment that encourages creativity, innovation, and collaboration among her dedicated professionals.
- By investing in the growth and development of her team, she has built a passionate workforce that shares her commitment to excellence.
Active Industry Engagement
- Beyond her professional achievements, Sushma Khichar actively participates in various industry associations and organizations, enhancing her industry insights and networking.
- She is a regular speaker at industry conferences and events, where she shares her expertise and contributes to the advancement of the hospitality sector.
Conclusion: In conclusion, Sushma Khichar stands tall as a highly respected leader in the hospitality industry, having achieved remarkable success as the Cluster General Manager of Marriott International in Bengaluru. Her dedication, passion, and unwavering commitment to excellence have earned her the admiration of peers and colleagues alike. Sushma Khichar continues to be an inspirational figure, motivating aspiring leaders in the industry to strive for greatness.