Bengaluru, India: Hyatt Centric MG Road Bangalore has announced the appointment of Neha Liz Chungath as Assistant Manager – Marketing Communications (MARCOM), strengthening the hotel’s focus on creative storytelling, digital engagement, and meaningful connections with today’s travelers.
In her new role, Neha will oversee and support a range of marketing and communications initiatives, including brand storytelling, content development, digital communications, campaign execution, and audience engagement. Her focus will be on enhancing the hotel’s brand visibility while creating compelling narratives and experiences that connect with modern guests.
A Strong Foundation in Luxury Hospitality
Neha joins Hyatt Centric MG Road Bangalore with a diverse background spanning marketing, communications, content strategy, social media, and luxury hospitality. Prior to this appointment, she was part of the pre-opening team at Hyatt Regency Kochi Malayattoor, where she served as Assistant MARCOM Manager.
During her tenure, she contributed to the property’s launch communications and brand positioning, gaining valuable experience in developing marketing strategies for a new hospitality destination.
Her professional experience also includes a stint with MSL Group, part of Publicis Groupe, where she worked on communication planning and marketing initiatives for leading FMCG and consumer brands. This experience strengthened her capabilities in reputation management, digital content, client relationship management, and cross-functional collaboration.
Building Brands Through the Power of Storytelling
Neha’s appointment reflects the growing importance of authentic storytelling in the hospitality industry. With travelers increasingly seeking experiences that feel personal and memorable, effective marketing communications play a crucial role in shaping how a hotel connects with its audience.
Speaking about her new role, Neha said:
“I am excited to join Hyatt Centric MG Road Bangalore and become a part of a brand that is known for creating dynamic and engaging guest experiences. I look forward to contributing to the hotel’s marketing and communication initiatives and working with the team to create compelling stories and experiences that strengthen the brand’s connection with its audiences.”
Her approach combines creative storytelling with strategic communication, allowing her to develop content and campaigns that reflect a brand’s identity while remaining relevant to its target audience.
Academic Excellence and Creative Expertise
Neha holds a bachelor’s degree in Communications and Media Studies, English, and Psychology from Christ University, Bengaluru. She also holds a postgraduate qualification in Advertising and Marketing Communications from Xavier Institute of Communication, Mumbai.
Her academic background, combined with professional experience, has helped her develop expertise across luxury brand marketing, storytelling, guest experience, event management, social media, and integrated communications.
This combination of creative and strategic skills positions her well to contribute to Hyatt Centric MG Road Bangalore’s evolving marketing and communications initiatives.
Strengthening Hyatt Centric MG Road Bangalore’s Brand Presence
As Hyatt Centric MG Road Bangalore continues to strengthen its position as a lifestyle-focused hospitality destination in Bengaluru, Neha’s appointment is expected to support the hotel’s efforts to build stronger connections with guests and audiences.
Her experience across hospitality, consumer communications, and digital storytelling brings a multidimensional perspective to the hotel’s marketing team. Through engaging content, relevant campaigns, and authentic brand narratives, she will contribute to shaping how the property is experienced both online and offline.
With Neha taking on the role of Assistant Manager – Marketing Communications, Hyatt Centric MG Road Bangalore is set to further enhance its storytelling approach and create communications that reflect the evolving expectations of modern travelers.