Petaling Jaya, Malaysia | September 2026
Sheraton Petaling Jaya Hotel has announced the appointment of Azvil Aziz as its new General Manager, effective September 1, 2026. With more than three decades of experience in the hospitality industry, Aziz takes on the leadership role at an important moment for the property as it prepares to celebrate its ninth anniversary.
His appointment brings extensive regional hospitality experience to the Sheraton Petaling Jaya Hotel, with a career spanning Malaysia, Thailand and Indonesia. Over the years, Aziz has held leadership positions across hotel operations, sales and marketing, business development and multi-property management, giving him a well-rounded understanding of the hospitality business in Southeast Asia.
Azvil Aziz Brings More Than 30 Years of Hospitality Experience
Before joining Sheraton Petaling Jaya Hotel, Aziz served as General Manager of Impiana KLCC Hotel, where he was responsible for overseeing the property’s operations and commercial performance.
His career has covered several key areas of hotel management, allowing him to develop a leadership approach that balances operational performance with employee engagement and guest satisfaction. His experience across different markets has also given him valuable insight into the changing needs of travellers and the wider hospitality sector.
Throughout his career, Aziz has focused on building strong teams and creating workplace cultures centred around service excellence. His leadership experience extends beyond daily hotel operations, with a particular emphasis on business development, collaboration and long-term performance.
A People-First Approach to Hospitality
At the heart of Aziz’s leadership philosophy is a simple belief: great hospitality begins with people.
Known for his approachable and inclusive management style, he places strong importance on creating an environment where colleagues feel valued, supported and empowered. For Aziz, a positive workplace culture is closely connected to the guest experience.
By encouraging teamwork and giving employees the confidence to take ownership of their responsibilities, his approach aims to create a workplace where colleagues can perform at their best while guests receive warm, personalised and genuine service.
This people-focused philosophy is particularly relevant in the hospitality industry, where employee engagement and service quality often go hand in hand. Aziz’s leadership will therefore place continued emphasis on both the people behind the operation and the guests they serve.
Leadership Comes at an Important Milestone for Sheraton Petaling Jaya
Aziz joins Sheraton Petaling Jaya Hotel shortly before the property celebrates its ninth anniversary, marking almost a decade of serving the local hospitality and business community.
Since opening, the hotel has welcomed business travellers and leisure guests while hosting corporate meetings, social celebrations and events. Its dining venues and gathering spaces have also helped the property become part of the wider Petaling Jaya community.
The timing of Aziz’s appointment gives the hotel an opportunity to reflect on its journey so far while preparing for its next stage of growth and development.
As guest expectations continue to evolve, hotels are increasingly required to balance personalised service with operational efficiency, strong commercial performance and meaningful connections with their local communities.
Strengthening Guest Experiences and Community Connections
In his new role as General Manager, Aziz will focus on strengthening operational excellence while continuing to develop the hotel’s people-first culture.
His experience across several Southeast Asian hospitality markets is expected to bring a broader regional perspective to the property. This will be particularly valuable as Sheraton Petaling Jaya continues to respond to changing expectations from travellers, corporate clients and the local market.
The appointment also reflects the wider philosophy of the Sheraton brand, which has traditionally positioned its hotels as places where people can meet, work, dine and connect.
Aziz’s emphasis on belonging and collaboration closely complements this approach. By fostering a welcoming environment for both guests and associates, his leadership is expected to support the hotel’s ongoing focus on connection and community.
A New Chapter for Sheraton Petaling Jaya Hotel
With more than 30 years of hospitality experience across multiple markets and areas of hotel management, Azvil Aziz brings a seasoned leadership perspective to Sheraton Petaling Jaya Hotel.
As the property approaches its ninth anniversary, his appointment marks the beginning of a new chapter focused on people, performance, service excellence and guest experience.
With his regional expertise and people-centric leadership philosophy, Aziz will lead the hotel as it builds on its established presence in Petaling Jaya while continuing to evolve with the needs of its guests, associates and local community.
