Hyderabad Marriott Hotel & Convention Centre Appoints Rajeev Rawat as Multi-Property Director of Operations

Bringing over 15 years of hospitality experience across leading global brands including Marriott, Hilton and Hyatt, Rajeev Rawat will lead operational excellence, guest experience and service delivery across Hyderabad Marriott Hotel & Convention Centre and Courtyard by Marriott Hyderabad.

Hyderabad Marriott Hotel & Convention Centre and Courtyard by Marriott Hyderabad have announced the appointment of Rajeev Rawat as Multi-Property Director of Operations, strengthening the operational leadership of the two prominent hospitality properties in Hyderabad.

With more than 15 years of experience in the hospitality industry, Rawat brings extensive expertise in rooms operations, guest experience, revenue optimisation and operational management. His professional journey spans leading international hospitality brands, including Marriott, Hilton and Hyatt, complemented by valuable international exposure during his tenure in Scotland.

In his new role, Rawat will oversee operational excellence across both properties, focusing on enhancing service delivery, strengthening guest satisfaction, developing talent and creating consistently memorable hospitality experiences.

His appointment reflects the importance of experienced operational leadership in driving hotel performance while maintaining the service standards and guest-centric culture associated with leading international hospitality brands.

Rajeev Rawat’s Hospitality Journey Across Leading Global Brands

An alumnus of the Institute of Hotel Management (IHM), Chennai, Rajeev Rawat began his hospitality career with JW Marriott Pune, where he developed his foundation in Front Office and Rooms Operations.

His early experience provided him with a strong understanding of hotel operations, guest engagement and the importance of delivering seamless service experiences.

Over the years, he progressed into senior operational leadership positions with Marriott and Hilton, gaining experience across individual hotel properties and multi-property operations.

His professional journey also includes overseeing rooms operations for Courtyard and Fairfield by Marriott properties in Bengaluru, where he worked across multiple hotel environments and operational requirements.

With experience spanning different hotel brands, business models and international markets, Rawat has developed a comprehensive understanding of hotel operations, service excellence and the operational discipline required to manage successful hospitality businesses.

His international exposure in Scotland has further strengthened his professional perspective, bringing an understanding of diverse hospitality cultures and global service expectations.

A People-First Leadership Approach Focused on Guest Experience

Throughout his career, Rajeev Rawat has championed a hands-on and people-first leadership philosophy.

He believes that exceptional guest experiences begin with empowered associates, collaborative teams and a strong culture of service.

His approach places significant emphasis on colleague engagement, team development and creating an environment where employees are encouraged to take ownership of service delivery.

For Rawat, operational excellence extends beyond maintaining hotel standards. It involves building strong teams, anticipating guest expectations and ensuring that every interaction contributes to a memorable stay.

This leadership philosophy will remain central to his responsibilities across Hyderabad Marriott Hotel & Convention Centre and Courtyard by Marriott Hyderabad.

Driving Revenue Performance and Sustainable Hotel Operations

In addition to guest experience and team development, Rawat brings expertise in improving the financial and operational performance of hotel departments.

His operational focus has included driving room revenue and profitability through strategic upselling initiatives, enhancing guest satisfaction and identifying opportunities to improve overall efficiency.

He has also supported the integration of responsible practices into hotel operations, including adopting glass bottles and recycled paper as alternatives to conventional plastic and paper products.

These initiatives reflect an approach that connects commercial performance with responsible hospitality practices.

As he takes charge of operations across the two Hyderabad properties, his experience in revenue optimisation, operational efficiency and sustainability will contribute to strengthening their overall performance.

Professional Recognition and Hospitality Industry Achievements

Rajeev Rawat’s contributions to the hospitality industry have been recognised through several professional accolades.

His achievements include receiving the Associate of the Year Award and the Guest Voice Champion Award, reflecting his commitment to operational excellence, colleague engagement and guest satisfaction.

He was also nominated for the Hotelier Awards in the Dynamic Rooms Director of the Year category, recognising his professional contribution to rooms operations and hospitality leadership.

These recognitions highlight his continued focus on developing strong service cultures and delivering guest-centric operational performance.

Strengthening Operations at Hyderabad Marriott Hotel & Convention Centre and Courtyard by Marriott Hyderabad

With Rawat’s appointment, the two Marriott properties in Hyderabad will benefit from his extensive experience in rooms operations, multi-property management and guest experience.

Managing operations across multiple properties requires a balanced approach to maintaining individual hotel identities while ensuring consistent service standards, efficient processes and strong team collaboration.

His new responsibilities will focus on strengthening operational processes, nurturing hospitality talent, improving service delivery and ensuring that guests receive consistently high-quality experiences across both hotels.

His experience across Marriott’s portfolio and other international hospitality brands provides a valuable foundation for leading these operational priorities.

About Hyderabad Marriott Hotel & Convention Centre

Hyderabad Marriott Hotel & Convention Centre is part of Marriott International’s hospitality portfolio in Hyderabad, serving business and leisure travellers through its accommodation, dining and hospitality offerings.

The property caters to the needs of guests visiting the city for corporate engagements, social occasions and leisure stays.

About Courtyard by Marriott Hyderabad

Courtyard by Marriott Hyderabad is part of Marriott International’s Courtyard brand, offering contemporary hospitality experiences for business and leisure travellers.

The brand focuses on delivering comfortable accommodation, convenient facilities and thoughtful service for today’s travellers.

Looking Ahead

Rajeev Rawat’s appointment as Multi-Property Director of Operations marks another important step in his hospitality leadership journey.

With more than 15 years of industry experience, international exposure and a strong background in rooms operations, revenue performance and people development, he brings valuable expertise to his new responsibilities.

As Hyderabad Marriott Hotel & Convention Centre and Courtyard by Marriott Hyderabad continue to serve the city’s growing business and leisure travel segments, his focus on operational excellence, sustainable practices and exceptional guest experiences will be important in shaping the next phase of their operational journey.

Hospitality Tip Of The Day congratulates Rajeev Rawat on his appointment as Multi-Property Director of Operations and wishes him continued success in his new leadership role.