We are delighted to announce that Arjun Kaggallu, the esteemed General Manager of Novotel Kolkata Hotel & Residences, has been honored with the Top 20 General Managers People’s Choice Award. This prestigious accolade recognizes Arjun’s exceptional leadership and unwavering commitment to the hospitality industry.


Arjun Kaggallu’s journey in hospitality is a testament to his profound passion for creating memorable experiences. His career, which spans across continents and cultures, is marked by a dedication to empathy, excellence, and the delivery of tailored experiences that meet the unique needs of every guest. Arjun’s belief in the mantra “BE ALL YOU ARE” encapsulates his approach to leadership, celebrating individuality and fostering an environment where collective growth is paramount.


At Novotel Kolkata Hotel & Residences, Arjun leads by example, cultivating a workplace culture where authenticity and individual strengths are highly valued. His leadership style ensures that every team member feels empowered to bring their unique contributions to the table, resulting in a vibrant and dynamic hotel environment. This inclusive culture not only enhances employee satisfaction but also translates into exceptional guest experiences, where each visitor feels valued and inspired.


Under Arjun’s guidance, Novotel Kolkata has become a beacon of excellence in the hospitality industry. His ability to create a harmonious balance between operational efficiency and personalized service has been instrumental in the hotel’s success. Guests frequently commend the warm and welcoming atmosphere that Arjun and his team have meticulously crafted.


Winning the Top 20 General Managers People’s Choice Awards is a fitting recognition of Arjun Kaggallu’s dedication to the hospitality industry. His leadership at Novotel Kolkata Hotel & Residences continues to inspire both his team and guests, setting a benchmark for excellence in service and management.


Congratulations, Arjun Kaggallu, on this well-deserved honor. Your passion, empathy, and commitment to excellence are truly exemplary, and we look forward to witnessing your continued success and contributions to the hospitality industry.

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