Jai Upadhyay Appointed Director of Sales & Marketing at Crowne Plaza Lucknow

Crowne Plaza Lucknow, a flagship property under IHG Hotels & Resorts and the group’s 50th hotel in India, has announced the appointment of Jai Upadhyay as its new Director of Sales and Marketing.

Jai brings with him over 14 years of dynamic experience across some of the most prestigious names in hospitality, including The Leela, ITC Hotels, lebua Hotels & Resorts, and Hilton. Returning to the IHG family, Jai is widely recognized for his ability to deliver strong commercial outcomes, nurture high-performing teams, and craft forward-looking sales strategies.

In his new role, Jai will spearhead all sales and marketing initiatives for Crowne Plaza Lucknow, with a focus on driving revenue growth, enhancing brand visibility, and strengthening strategic partnerships. His leadership comes at a pivotal time as the hotel continues to position itself as a top choice for both business and leisure travelers in Uttar Pradesh.

Strategically located on the Lucknow–Varanasi Road, close to HCL IT City and the Ekana Cricket Stadium, Crowne Plaza Lucknow stands as a modern icon in the city’s growing hospitality landscape.

“It’s a privilege to be part of Crowne Plaza Lucknow at such a pivotal moment,” said Jai Upadhyay. “I’m excited to contribute to the hotel’s growth and create meaningful impact through strategic collaboration, guest-centric campaigns, and innovative market approaches.”

With this key leadership appointment, IHG continues to strengthen its presence in the Indian market and reaffirm its commitment to delivering world-class hospitality and commercial excellence