Queenstown, New Zealand – Sofitel Queenstown Hotel & Spa has announced the appointment of Fiona Winger as its new General Manager, marking the return of one of New Zealand’s most respected luxury hospitality professionals to her hometown. With more than 15 years of international experience across renowned luxury hotel brands, Fiona’s arrival signals an exciting new chapter for one of Queenstown’s most iconic five-star properties.
A Homecoming Backed by Global Luxury Experience
Returning to Queenstown after an accomplished international career, Fiona Winger brings extensive leadership expertise gained across New Zealand, Fiji, the Maldives, and Australia. Throughout her career, she has built a reputation for creating exceptional guest experiences while leading high-performing teams and driving operational excellence.
Her appointment is not only a milestone for Sofitel Queenstown Hotel & Spa but also a welcome addition to Queenstown’s thriving luxury tourism and hospitality sector.
An Impressive Career with World-Renowned Hotel Brands
Fiona has held senior leadership positions with several globally recognised hospitality brands, including Rosewood Hotels & Resorts, Six Senses, Marriott International, Sheraton, and Westin. Her diverse experience has allowed her to develop a deep understanding of luxury guest expectations, hotel operations, and service excellence across some of the world’s most sought-after destinations.
Most recently, she served as General Manager of Rosewood Cape Kidnappers, where she successfully led hotel operations while improving financial performance, enhancing guest satisfaction, developing talented teams, and overseeing significant capital investment projects. Her balanced leadership style combines strategic business growth with a strong focus on people and service.
Leading One of Queenstown’s Finest Luxury Hotels
Situated on Duke Street in the heart of Queenstown, Sofitel Queenstown Hotel & Spa is celebrated for blending French-inspired elegance with the spectacular natural beauty of New Zealand’s Southern Alps. The luxury hotel has long been recognised for its sophisticated accommodation, premium dining experiences, and personalised service.
With Fiona Winger now at the helm, guests can expect the hotel to continue strengthening its reputation as one of New Zealand’s premier luxury hospitality destinations. Her international perspective and commitment to excellence are expected to further elevate both guest experiences and operational standards.
A Leadership Journey Built on Excellence
Fiona is a graduate of the International College of Hotel Management (ICHM), Class of 2008, and has consistently demonstrated a passion for innovation, operational efficiency, and team development throughout her career.
Her leadership philosophy centres on empowering employees, fostering a positive workplace culture, and delivering memorable experiences that exceed guest expectations. These qualities have earned her recognition as one of the industry’s accomplished hospitality leaders.
A Bright Future for Sofitel Queenstown Hotel & Spa
Fiona Winger’s appointment represents more than a leadership transition—it marks the return of a hometown professional whose global expertise aligns perfectly with Queenstown’s growing reputation as a world-class luxury travel destination.
As international tourism continues to flourish, her extensive experience and proven leadership are expected to further strengthen Sofitel Queenstown Hotel & Spa’s position among New Zealand’s leading luxury hotels. Guests visiting Queenstown can look forward to refined hospitality, elevated service standards, and unforgettable stays under Fiona’s leadership.
With a combination of international experience, local roots, and a passion for exceptional hospitality, Fiona Winger is well-positioned to guide Sofitel Queenstown Hotel & Spa into an exciting new era of luxury and excellence.
